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FAQ:
Q: What are some of the problems with the hover-1 matrix?
A: This troubleshooting page should help you solve some problems that Hover-1 Matrix might have. The Hover-1 Matrix hoverboard is damaged externally or internally that is unable to perform its use. Scratches and cracks are caused when the hover board runs in to hard surfaces. To solve this problem, avoid running into hard surfaces such as curbs.
Q: Is the hoverboard weight sensitive?
A: The hoverboard is weight sensitive. Make sure to keep both feet on paddles, so paddles can detect the weight and then the hoverboard will operate. The user unable to stand up properly on the hoverboard.
Q: How do I make sure the hoverboard is charging?
A: To ensure the hoverboard is charging, make sure the power adapter is plugged in and the charge light is on. The hoverboard is weight sensitive. Make sure to keep both feet on paddles, so paddles can detect the weight and then the hoverboard will operate.
Q: Why does my hover board have scratches on the shell?
A: Scratches and cracks are caused when the hover board runs in to hard surfaces. To solve this problem, avoid running into hard surfaces such as curbs. These hard surfaces may leave scratches on the shell or crack the shell.