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FAQ:
Q: How much bandwidth does Elgato game capture hd60 s require?
A: Transmitting raw 1080p60 video from Elgato Game Capture HD60 S requires around 2 Gbps of USB 3.0 bandwidth, which is slightly less than half of the USB 3.0 theoretical bandwidth of 5 Gbps. Even slight hiccups in the available data rate on your computer’s USB bus will affect Elgato Game Capture HD60 S and cause frame drops.
Q: How do I lower the resolution and/or frame rate on Elgato?
A: Lower the resolution and/or frame rate of your Elgato Game Capture HD or Elgato Game Capture HD60, by visiting the Capture section of the Settings window. Close other applications that have high processor or graphics processor utilization. Inventory available, waiting for warehouse confirmation.
Q: What does the Elgato game capture HD warning message mean?
A: Starting version 2.1.0 of Elgato Game Capture HD software for Windows, there will be a warning message displayed if problems are detected during streaming. Namely, the software will inform you if there are issues with the upstream bandwidth or video rendering.
Q: What type of video compression does Elgato game capture use?
A: To save video to your hard drive, and to stream it to Twitch or YouTube, the Elgato Game Capture software needs to encode the raw video using the H.264 video compression standard. The software has the option of either using hardware or software encoding, depending on what Mac you are using.